Privacy Policy
How Mining AI investment platform collects, uses and protects your personal information.
1. Introduction
Mining AI investment platform ("we", "us", "our") is dedicated to safeguarding the privacy of visitors and customers. This Privacy Policy sets out what personal information we collect, the purposes for collection, and our practices regarding it during your use of our website and offerings.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment details, transaction history, source-of-funds information.
- Technical data - IP address, browser type, device identifiers, cookies and usage analytics.
3. How We Use Your Data
- To establish your identity and meet regulatory compliance obligations.
- To deliver, sustain and enhance our services and platform.
- To handle payment transactions and identify fraudulent behaviour.
- To communicate with you regarding your account, updates and support requests.
- To deliver promotional materials where you have provided consent (you may withdraw at any time).
4. Legal Basis
We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
5. Sharing and Disclosure
We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
We keep personal information for the duration needed to deliver services and fulfill legal, regulatory and financial obligations - usually no less than five years following account termination.
8. Your Rights
Under applicable legislation, you have the right to request disclosure, amendment, removal, limitation or transfer of your personal information, and to decline certain uses. To assert these rights, reach out to us using the contact details provided.
9. Cookies
We employ necessary and usage-tracking cookies to function the site and analyse user behaviour. You can adjust cookie preferences via your browser configuration.
10. Security
We implement administrative, operational and physical controls designed to safeguard personal information against unlawful access, revelation, modification or loss. No technology provides complete protection, and we cannot ensure total security.
11. Changes
We may update this Policy from time to time. The latest version will always be available on this page with the updated date.
12. Contact
For privacy questions or to exercise your rights, contact the Mining AI investment platform Data Protection team via our contact page.